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FAQs

Got a question? We're here to answer. If you don't see your questions here, you may proceed to contact page and drop us a message. We will help you to solve your problems.

What is a drone?

A multicopter, fixed-wing aircraft, ground vehicle, or boat becomes a Drone when it is capable of autonomous operation. A drone is capable of understanding its position and moves towards the target location on its own, no matter what kind of vehicle it may be.

What kind of services do you provide?

We provide various services such as modification and customization of existing drones, designing and fabrication work of new drones based on specific requirements, and construction of drone solution framework for aspiring drone business owners.

What kind of drone/UAV do you modify?

We provide modification services for most of the drones in the market such as DJI, Ardupilot, and PX4 based drones. For other specific models of products, you may approach us to discuss further.

Do we have to provide a payload of our own for modification service?

No, you do not have to. We will be able to provide a list of suitable payloads for your requirements if you have a specific mission to achieve. If you have a specific payload that is needed to be mounted on the drone, we will be able to provide suitable modifications as well.

Do you offer other options other than quadcopter/hexacopter?

Yes, we are also offering fixed-wing aircraft, VTOL fixed-wings, rovers, and more unmanned vehicles. Please contact us for more information.

What kind of upgrade could be made for our current UAV?

We can help to upgrade your drone parts such as payload change for another usage, landing gear, props, battery to improve performance.

Can we use our own sprayer system on your UAV?

Yes, it is possible. There will be a certain customization cost incurred for operations like these. It may be more economical to purchase our complete solution instead. Please contact us to discuss more.

Can we use our own UAV with your sprayer?

Yes, it is also possible. We have very capable sprayers that can produce very fine droplets at very high flow rates. This is an operation that may make economical sense if you already have a heavy payload drone. Get in touch with us for more information.

How long is the flight time of your hexacopter?

Our hexacopter H1600 provides a flight time of 30 minutes without payload and 13 minutes with 20kg of payload. Our quadcopter Q1000 can provide up to 35 minutes of flight time without payload and 18 minutes with 7 kg of payload.

Is it possible to get a higher flow rate for the sprayer system?

Yes, it is possible and we can add more pumps. Typically the flow rate of our system is capped at 8L per minute but we can increase the number significantly if necessary.

Does the charger charge all the batteries sequentially or simultaneously?

The professional charger charges the batteries sequentially and can skip the unhealthy batteries to charge only the healthy batteries.

Do you sell the Android tablet for the standard remote?

We do not provide Android tablets for the standard remote, you may use your tablet or smartphone to work with the standard remote.

What is the difference between a standard battery and a professional battery?

Different from standard batteries, professional batteries have a better Battery Management System (BMS) and can discharge themselves automatically to storage voltage if not used for some time. This helps to increase the lifespan of the battery.

What is the operational cost of the spraying drone?

According to our calculations, the operational cost of the spraying drone for blanket spraying is lower than RM20 per hectare, including battery degradation, drone depreciation, pilot wages, and maintenance. Contact us if you are interested in becoming a drone business owner and let us help you get started.

What is included in the drone solution framework?

These include providing the appropriate drone hardware and software, operators, licenses, training, business model, insurance, drone maintenance, business connections, and more.

How long is the warranty valid and what does it cover?

Our warranty covers the defects resulting from defective parts, materials, or manufacturing if such defects are revealed during the first 100 hours of flight time or a period of 12 months from the date of purchase, whichever comes first. Click here for our warranty documentation.

Do you provide the service and maintenance of the drones purchased from Alphaswift?

Yes, we do include the service and maintenance of your fleet if purchased from us. We will sign a maintenance agreement with you for the maintenance, repair, and overhaul (MRO) of your fleet.

Do you have the user manual for G-Series Drone?

Yes, we do. you may click here to get the user manual of G-Series drones. You may email us when you have any other questions.